Service Outages

5:15 p.m. (FINAL UPDATE) - Water service is restored. -- 4:25 p.m. (UPDATE) - Water service is actively being restored at this time. Please note, DOW crews are currently flushing the system through hydrants. Mahalo. -- 2:10 p.m. 11-20-2025 ʻELEʻELE...

4:30 p.m. (UPDATE) - Water service has been restored. -- 2:20 p.m. - Water service shutdown on Nonou Road for approximately 4 hours due to a contractor accidentally breaking a water line. DOW crews are at the scene working as...

6:25 p.m. (UPDATE) - Water service has been restored. --- 1:20 p.m. - Water service is unavailable on Lau Nahele Street in the Poʻipū area due to a contractor accidentally turning off a valve, and is expected to be restored...

4:10 p.m. (UPDATE) - Water service has been restored. --- 12:50 p.m. 11-18-2025 KALĀHEO - Emergency water service shutdown on Ai Road for approximately 2 hours. DOW crews are repairing the mainline. Mahalo.

12:30 p.m. (UPDATE) - The hydrant that was hit is now “out of service.” Please exercise caution when traveling through this area as the road is currently flooded.—- 9:35 a.m. - We have received reports of a hydrant that was...

2:35 p.m. (FINAL UPDATE) - Water service has been restored.--1:30 p.m. (UPDATE) - Please allow approximately 3 hours for repair work on the mainline.--12:30 p.m. 11-16-2026 KAPAʻA - Emergency water service shutdown for Moalepe Road. Mainline repair work. An update...

2:25 p.m. (UPDATE) - Repair work has been completed, and water service valves have been turned on. We are working to resolve a pressure release valve issue that is affecting water pressure in some areas.--11:15 a.m. 11-14-2025 KAPAʻA (Wailua Houselots)...

8:50 p.m. (UPDATE) - Water service is restored for Peleleu Street, except for a few houses in the cul de sac, north of Haku Hale Street. Please allow approximately 2 hours for DOW crews to repair a service lateral.--8:30 p.m....

9:45 a.m. 11-13-2025 KAPA'A (Wailua Houselots) - DOW crews will be flushing the water lines through hydrants on a portion of Haleilio Road (from the Sleeping Giant Trailhead to Kaulana Road), over the next 4 hours.