Service Outages

4:45 p.m. (UPDATE) - Water service has been restored. Mahalo. -- 3:00 p.m. - Emergency water shutdown on Moalepe Road for ~2 hours due to a break in the main line. Updates will be posted here.

5:30 p.m. (FINAL UPDATE)- Water service has been restored.—- 3:45 p.m. (UPDATE): Due to complications with the repair work, water service is currently still unavailable. DOW crews are working as quickly as possible to restore service. --- 3:40 p.m. (UPDATE):...

1:55 p.m. (FINAL UPDATE) - Water service has been restored. --- 8:20 a.m. (UPDATE) - Emergency water service shutdown on a portion of Hauiki Road, between Kini Place and Olohena Road, for ~4 hours due to a break in the...

7:30 a.m. - Reports have been received of a possible leak on Hauiki Road. DOW crews have been dispatched to investigate.

10:35 a.m. (UPDATE) - Water service has been restored. --- 9:35 a.m. 12-02-2025 HANAMĀʻULU - Emergency water service shutdown on Hehi Road, and Hipa Road, for approximately 3 hours. DOW crews are repairing the mainline.

3:25 p.m. (UPDATE) - Water service has been restored. --- 11 a.m. 12-01-2025 KAPAʻA - Emergency water service shutdown on a portion of Kawaihau Road (between Kanepoonui Road and Kahuna Road), Waiakea Road, and Moalepe Road, for approximately 4-5 hours....

8:15 a.m. (FINAL UPDATE) - The issue occurred on the consumer side.--7:40 a.m. 11-28-2025 WAIMEA - A broken water pipe has been reported near Ola Road and Tsuchiya Road. DOW crews have been notified and will investigate the issue.

3:40 p.m. (UPDATE) - Water service is now restored. --- 3:15 p.m. - Emergency water service shutdown on a section of Kahuna Road, between the intersections of Kawaihau Road and Waiakea Road. Water will be turned off for ~1 hour...

10:20 a.m. 11-26-2025 WAINIHA - Water service will be turned off on a portion of Kuhio Highway between Powerhouse Road and Ananalu Road. Affected roads will include a portion of Kuhio Highway, Ala Eke Road, Ananalu Road, and branching roads....