Service Outages

KAUA’I - The Department of Water (DOW) has lifted the water conservation notice for the Hanalei Water System service area, on Wednesday, September 16, 2026.  Customers in the Hanalei Water System service area may now resume normal water use. Water…

KAUA’I - The Department of Water (DOW) has lifted the water conservation notice for the Kalāheo-Kōloa (inclucing Poʻipū) and Līhuʻe-Kapaʻa (including Puhi) Water Systems service areas on Wednesday, September 16, 2026. Customers in the Kalāheo-Kōloa (inclucing Poʻipū) and Līhuʻe-Kapaʻa (including…

6:15 p.m. 09-15-2026 (UPDATE), at 5:50 p.m. the Dept of Water received reports of low pressure, and some areas reporting water service outages.  DOW crews have identified the issue, and water service is expected to be restored by approximately 10…

KAUA’I - The Department of Water (DOW) has lifted the water conservation notice for the Hanapēpē-Ele’ele and Kekaha-Waimea Water Systems service areas on Tuesday, September 15, 2026.  Customers in the Hanapēpē-Ele’ele and Kekaha-Waimea Water Systems service areas may now resume…

1:15 p.m. 09-14-2026 ELEELE - DOW crews are inspecting water lines and running a series of test water shutdowns on Akalei Street until approximately 2 p.m. Customers can expect intermittent, temporary water outages during the series of test shutdowns.

12:30 p.m. Earlier, DOW crews were investigating a water line, requiring a series of intermittent test shutdowns.

12:15 p.m. 09-13-2026 - (Routine) emergency water service shutdown on Haleilio Road, affecting 5338 A, B, and C Haleilio Road, for approximately 3 hours.  DOW crews are repairing a broken line. 

10 a.m. 09-13-2026 LIHUE - (Routine) emergency water service shutdown on a section of Kuhio Highway between Hardy Street and Poinciana Street, until approximately 2 p.m. DOW crews area repairing a broken water line. To report a water service outage…

Water has been restored. Earlier, DOW crews were dispatched to a reported leak and repaired a water line in the vicinity of Kekaha Road.