Service Outages

5:25 p.m. (UPDATE) - Water service has been restored. Mahalo. -- 1:20 p.m. 04-21-2026 HANALEI - Emergency water service shutdown on Wainiha Powerhouse Road is set to begin in 30 min., for approximately 3 hours. DOW crews will repair the...

12:30 p.m. (UPDATE) - Water service has been restored. Mahalo. -- 11:20 a.m. 04-21-2026 KALĀHEO - Emergency water service shutdown on a portion of Kua Road between and including Kuilei Street and Lli Road, for approximately 3 hours. DOW crews...

2:00 p.m. (UPDATE) - This has been resolved. -- 11:20 a.m. 04-20-2026 POʻIPŪ - Emergency water service shutdown affecting one meter on a portion of Poʻipū Road, for approximately 2 hours. Only one customer is expected to be affected and...

4:05 p.m. (UPDATE) - Water service has been restored. Mahalo. -- 3:30 p.m. 04-17-2026 HANALEI - Second emergency water service shutdown on a portion of Weke Road, between Anae Road and Malolo Street, including branching roads and Hee Road, for...

11:55 a.m. (UPDATE) - Water service has been restored. -- 11:05 a.m. 04-17-2026 HANALEI - Emergency water service shutdown on a portion of Weke Road, between Anae Road and Malolo Street, including branching roads and Hee Road, for approximately 2...

12:25 p.m. (UPDATE) - Water service has been restored. Mahalo. -- 11:00 a.m. 04-16-2026 KAPAʻA (Wailua Homesteads) - Emergency water service shutdown on Polani Place, for approximately 2 hours. DOW crews are working on a service lateral repair.

10:10 p.m. (FINAL UPDATE) - Water service has been restored. Mahalo for your patience. -- 6:05 p.m. (UPDATE) - The shutdown has been extended for approximately 3 more hours due to complexity of the repair. -- 2:45 p.m. 04-14-2026 POʻIPŪ...

5:30 p.m. (UPDATE) - Water service has been restored. -- 2:30 p.m. 04-14-2026 HANALEI - Emergency water service shutdown on Malolo Place, for approximately 2 hours. DOW crews are working on a service lateral.

3:15 p.m. (UPDATE) - Water service has been restored. Mahalo. -- 12:15 p.m. 04-11-2026 KĪLAUEA - Emergency water service shutdown on N. Waiakalua St., for approximately 3 hours. DOW crews are making repairs to the mainline. Mahalo.