Kauaʻi Department of Water Home Page

To our valued DOW customers,

The impact of Hurricane Lowell has been significant, and we hope you and your loved ones are safe.  During this large-scale recovery, our focus is to ensure we provide our communities with safe drinking water and get our systems operational as quickly and as safely as we can.

Our crews continue to address the various emergency water infrastructure needs that are still ongoing across the island.  Our office is open for in-person services as of Monday, September 14, 2026 though staffing may be limited as many of our team members continue to actively support hurricane recovery efforts. Should you need to contact us to report any outages, breaks, or other DOW service emergencies, please contact our dispatch line at (808) 245-5400 Option 1, Monday-Friday (excluding holidays) between the hours of 7:45 a.m. and 4:30 p.m. For after-hours reporting, please contact KPD non-emergency dispatch at (808) 755-8516 or (808) 652-7837.  For updates and notices, please continue to visit our webpage.

We appreciate your continued patience and understanding through this recovery process.

Mahalo!