Kauaʻi Department of Water Home Page
Safe and Affordable Water Services for Kauaʻi
The Kauaʻi County Department of Water is dedicated to managing our water resources and providing excellent customer service to the people of Kauaʻi.
Learn More About Us DOW Public MeetingsTo our valued DOW customers,
To report a water service outage, a leak, or for water service emergencies and troubleshooting, please contact our dispatch line at (808) 245-5444 or (808) 245-5400, option 1. For after-hours reporting, please contact KPD non-emergency dispatch line at (808) 241-1711; or (808) 755-8516 or (808) 652-7837. For updates and notices, please continue to visit our webpage.
Our offices are open for in-person services, Monday through Friday (excluding holidays), from 8 a.m. to 4:30 p.m.
Setting Up and Understanding Your Residential or Commercial Water Services
Do You Want to Set up or Transfer New Water Service for Your Home or Office?
Understand the process required, service rates and charges, and learn how to sign up for a new water service with ease.
Set Up a New Water ServiceDo You Have Questions About Your Water Bill?
Learn how to read your water bill and understand how your service is being charged.
How to Read Your BillNews
DOW closed on Wednesday, November 11
We will be closed on Wednesday, November 11, in observance of Veterans Day. For water service emergencies, or to report...
REMINDER: EISPN Notice and Waiahi Surface Water Treatment Plant public scoping meeting Nov. 10 & 12
LĪHUʻE - The Kaua‘i Department of Water (KDOW) is publishing the Environmental Impact Statement Preparation Notice (EISPN) for the acquisition...
EISPN Notice and Waiahi Surface Water Treatment Plant public scoping meeting on Nov. 10 & 12
LĪHUʻE - The Kaua‘i Department of Water (KDOW) is publishing the Environmental Impact Statement Preparation Notice (EISPN) for the acquisition...
Providing Water for Kauaʻi Residents
Explore some key statistics that reflect the services we provide across the island of Kauaʻi.