Kauaʻi Department of Water Home Page
Safe and Affordable Water Services for Kauaʻi
The Kauaʻi County Department of Water is dedicated to managing our water resources and providing excellent customer service to the people of Kauaʻi.
Learn More About Us DOW Public MeetingsTo our valued DOW customers,
The impact of Hurricane Lowell has been significant, and we hope you and your loved ones are safe. During this large-scale recovery, our focus is to ensure we provide our communities with safe drinking water and get our systems operational as quickly and as safely as we can.
As of September 24, 2026, Water Conservation Notice remains in effect for the following service areas until further notice:
• ʻAnini Water System
• Haʻena-Wainiha Water System
To report a water service outage, a leak, or for water service emergencies and troubleshooting, please contact our dispatch line at (808) 245-5444 or (808) 245-5400, option 1. For after-hours reporting, please contact KPD non-emergency dispatch line at (808) 241-1711; or (808) 755-8516 or (808) 652-7837. For updates and notices, please continue to visit our webpage.
Our offices are open for in-person services, Monday through Friday (excluding holidays), from 8 a.m. to 4:30 p.m.
We appreciate your continued patience and understanding through this recovery process.
Mahalo!
Setting Up and Understanding Your Residential or Commercial Water Services
Do You Want to Set up or Transfer New Water Service for Your Home or Office?
Understand the process required, service rates and charges, and learn how to sign up for a new water service with ease.
Set Up a New Water ServiceDo You Have Questions About Your Water Bill?
Learn how to read your water bill and understand how your service is being charged.
How to Read Your BillNews
Water Conservation Notice lifted for Kīlauea service area on Sept. 24
KAUA’I - The Department of Water (DOW) has lifted the water conservation notice for the Kīlauea Water System service area,...
REMINDER: Department of Water DOW Alert notifications
8 a.m. 09-19-2026 KAUAI - REMINDER: To receive Department of Water DOW Alert notifications for your area, via text, voice,...
Water Conservation Notice lifted for Anahola service area on Sept. 17
KAUA’I - The Department of Water (DOW) has lifted the water conservation notice for the Anahola Water System service area,...
Providing Water for Kauaʻi Residents
Explore some key statistics that reflect the services we provide across the island of Kauaʻi.