Service Outages

9:40 a.m. 09-25-2026 LIHUE - Emergency water service shutdown on a portion of Niumalu Road. Water is estimated to be restored by approximately 11:30 a.m.

KAUA’I - The Department of Water (DOW) has lifted the water conservation notice for the Kīlauea Water System service area, on Thursday, September 24, 2026.  Customers in the Kīlauea Water System service area may now resume normal water use. Water…

2:40 p.m. 09-24-2026 KĪLAUEA - A hydrant has been struck along Kilauea Road. DOW crews have been dispatched.

2:45 p.m. 09-21-2026 HAENA - Water has been restored on Alamihi Road. Earlier, reports of low pressure were reported due to a utility company striking the water main.

8 a.m. 09-19-2026 KAUAI - REMINDER: To receive Department of Water DOW Alert notifications for your area, via text, voice, or email, or to check your notification status and make contact updates, you must self-register at kauai.gov/kema/ and be sure…

1:50 p.m. (UPDATE) - Water service has been restored. The location of the break allowed DOW crews to easily access the line for the repairs. -- 12 p.m. 09-18-2026 KILAUEA - A contractor has struck the main line causing low…

KAUA’I - The Department of Water (DOW) has lifted the water conservation notice for the Anahola Water System service area, on Thursday, September 17, 2026.  Customers in the Anahola Water System service area may now resume normal water use. Water…

6:00 a.m. 09-17-2026 (FINAL UPDATE) - The broken line was due to a contractor striking the mainline. DOW crews completed repair work on 09-16-2026 and water was restored.--10:20 p.m. (UPDATE) - Due to a broken water line, low pressure and…

KAUA’I - The Department of Water (DOW) has lifted the water conservation notice for the Hanalei Water System service area, on Wednesday, September 16, 2026.  Customers in the Hanalei Water System service area may now resume normal water use. Water…