Service Outages

6 p.m. 12-11-2025 KAPA'A (Wailua Houselots) - An emergency water service shutdown has been scheduled. The repair work will begin tonight at 9:30 p.m. and will affect a portion of Haleilio Road (from the Sleeping Giant Trailhead to Kaulana Road),...

11:08 a.m. - Emergency water service shutdown on Amakihi Place for ~1-2 hours. DOW crews are at the scene repairing a water line break.

6:30 a.m. 12-11-2025 (FINAL UPDATE) – Water service has been restored. A late-night water line break caused an emergency water service shutdown. Customers still experiencing issues may call the troubleshooting line at 808-245-5444. Mahalo.— 5:30 a.m. 12-11-2025 (UPDATE) – DOW...

12:30 p.m. (UPDATE) - This issue has been resolved. --- 10:30 a.m. - The Department of Water (DOW) has received reports of a leak on Kūhiō Highway, in front of the Wainiha Country Market. DOW crews are en route to...

2:00 p.m. - Water service was unavailable for a short time at Kukuiolono Golf Course due to a large leak on the property, and they were able to make necessary repairs the same day.

4:45 p.m. (UPDATE) - Water service has been restored. Mahalo. -- 3:00 p.m. - Emergency water shutdown on Moalepe Road for ~2 hours due to a break in the main line. Updates will be posted here.

5:30 p.m. (FINAL UPDATE)- Water service has been restored.—- 3:45 p.m. (UPDATE): Due to complications with the repair work, water service is currently still unavailable. DOW crews are working as quickly as possible to restore service. --- 3:40 p.m. (UPDATE):...

1:55 p.m. (FINAL UPDATE) - Water service has been restored. --- 8:20 a.m. (UPDATE) - Emergency water service shutdown on a portion of Hauiki Road, between Kini Place and Olohena Road, for ~4 hours due to a break in the...

7:30 a.m. - Reports have been received of a possible leak on Hauiki Road. DOW crews have been dispatched to investigate.