Service Outages

4 p.m. (UPDATE) - Water service has been restored. -- 3 p.m. - The water service shutdown that was planned to end at 3 p.m. will now be extended until 5 p.m.

5:40 a.m. (UPDATE) - Water service has been restored. -- 4:30 a.m. 01-14-2026 KAPAʻA - Emergency water service shutdown on Kipuni Way for approximately 4 hours. DOW crews are repairing a service lateral.

3 a.m. - (UPDATE) Water service has been restored. -- 12:30 a.m. 01-14-2026 LAWAI - Emergency water service shutdown on Blackstad Road for approximately 3 hours. DOW crews are repairing a service lateral.

2:30 p.m. (UPDATE) - Water service has been restored, and DOW crews have completed flushing the lines. --10:30 a.m. 01-13-2026 HANAMĀ‘ULU – Emergency water service shutdown on Hanamāʻulu Place, for approximately 2 hours. DOW crews are repairing a service lateral....

11:10 a.m. - (UPDATE) Water service has been restored.--10:45 a.m. 01-12-2026 HANAPĒPĒ - Emergency water service shutdown on Lokokai Road for approximately 2 hours. DOW crews are repairing the mainline. The Salt Pond restrooms are also affected.

5:10 p.m. (UPDATE) - Water service has been restored. Mahalo. -- 4:10 p.m. 01-11-2026 KILAUEA - Emergency water service shutdown on Hookui Road, including Hookui Place for approximately 3 hours. DOW crews are making repairs to the mainline.

4:30 p.m. (FINAL UPDATE) - Water has been restored. Mahalo for your patience. -- 12:50 p.m. (UPDATE) - Shutdown has been extended for 3 hours due to complications with a shutoff valve. Aheahe Street is also affected. Please see updated...

2 p.m. 01-08-2026 HANAPĒPĒ - Emergency water service shutdown on Puna Road for approximately 3 hours. DOW crews are making repairs to the mainline. Mahalo.

11:30 a.m. (UPDATE) - Water service is now restored. --- 10:45a.m. - Water service will be unavailable on Hipa Road for 1 hour due to a leak repair.