Service Outages

9:25 a.m. (UPDATE) - Water service has been restored. — 8:45 a.m. 12-22-2025 LIHUʻE - Water service is now turned off for a portion on Kūhiō Highway, for approximately 2 hours, to do repair work on the water line. The...

11:55 a.m. (UPDATE) - Water service has been restored.--- 11:45 a.m. - Emergency water service shutdown on Iona Road due to a water line break. DOW crews estimate the repair to take ~ 1 hour.

1:10 p.m. (UPDATE)- Water service has been restored. -- 11:30 a.m. - Emergency water service shutdown from 5-5522 Kūhiō Highway (at the Waioli Bridge) to Waipa. The water will be turned off for ~4 hours for DOW crews to perform...

9:45 a.m. 12-16-2025 HANALEI - Emergency water service shutdown for a portion of Kuhio Highway, in the vicinity of the Waipa Foundation, for approximately 4 hours.

9:00 p.m. - An overnight water service shutdown is scheduled for a portion of Poʻipū Road, from 9 p.m. on Dec. 16 to 5 a.m. on Dec. 17, weather permitting. The affected area is Poʻipū Road, from the intersection of...

12:10 p.m. - A hydrant was struck near Kalena Park and this affected water service down to the Lihue Industrial Park. DOW crews have resolved this issue.

11:30 a.m. - A leak occurred in the vicinity of Koloa Elementary School. DOW crews have resolved this issue.

1:55 p.m. (FINAL UPDATE) - Water service has been restored. --- 11:15 a.m. (UPDATE) - Water service shutdown on Nene Road and a portion of Kaumualiʻi Highway for ~2-3 hours due to a water main break. --- 9:55 a.m. -...

12-12-2025 - (FINAL UPDATE) Overnight repair work on the mainline has been completed. Customers experiencing water service issues may call the DOW troubleshooting line at 808-245-5444. Mahalo.-- 6 p.m. 12-11-2025 KAPA'A (Wailua Houselots) - An emergency water service shutdown has...