Service Outages

12:30 p.m. (UPDATE) - The hydrant that was hit is now “out of service.” Please exercise caution when traveling through this area as the road is currently flooded.—- 9:35 a.m. - We have received reports of a hydrant that was...

2:35 p.m. (FINAL UPDATE) - Water service has been restored.--1:30 p.m. (UPDATE) - Please allow approximately 3 hours for repair work on the mainline.--12:30 p.m. 11-16-2026 KAPAʻA - Emergency water service shutdown for Moalepe Road. Mainline repair work. An update...

2:25 p.m. (UPDATE) - Repair work has been completed, and water service valves have been turned on. We are working to resolve a pressure release valve issue that is affecting water pressure in some areas.--11:15 a.m. 11-14-2025 KAPAʻA (Wailua Houselots)...

8:50 p.m. (UPDATE) - Water service is restored for Peleleu Street, except for a few houses in the cul de sac, north of Haku Hale Street. Please allow approximately 2 hours for DOW crews to repair a service lateral.--8:30 p.m....

9:45 a.m. 11-13-2025 KAPA'A (Wailua Houselots) - DOW crews will be flushing the water lines through hydrants on a portion of Haleilio Road (from the Sleeping Giant Trailhead to Kaulana Road), over the next 4 hours.

11:35 a.m. 11-12-2025 LĪHUʻE - A contractor struck a water line on Palai Street. An update will be posted when available.

12:25 p.m. 11-07-205 LĀWAʻI - Water service has been restored on a portion of Koloa Road, near Warehouse 3540. All affected customers were notified by DOW crews. Mahalo.

12 p.m. (UPDATE) - Water service has been restored.--11:15 a.m. 11-07-2025 KAPAʻA - A fire hydrant was struck on Lehua Street. Customers may experience low water pressure and an emergency water service shutdown while the hydrant is remounted and damages...

4:00 p.m. - An emergency water service shutdown is in place on a section of Opu Road, west of the reservoir, from the first intersection with Maikai Street, for approximately 2 hours. DOW crews are at the scene performing repairs...