Service Outages

12:20 p.m. (UPDATE) - Water service is now restored. -- 11:05 a.m. 09-15-2025 LĀWAʻI - Emergency water service shutdown on a portion of Aka Road, from the intersection of Hailima Road to Kalua Moa Road, for ~1-2 hours. DOW crews...

1:20 p.m. (FINAL UPDATE) - Water service has been restored. -- 10:05 a.m. 09-12-2025 KĪLAUEA - Emergency water service shutdown on Kalihiwai Valley Road, for 2 hours. Crews are making repairs to the mainline.

1:20 p.m. 09-10-2025 KAPAʻA - Emergency water service shutdown on a portion of Haleilio Road in the vicinity of and including Kaulana Road and Kihei Road, for 2 hours. Crews are continuing to troubleshoot a water pressure issue.

4:00 p.m. 09-09-2025 KAPAʻA - Reports of a hit hydrant in the vicinity of Kaapuni Road and Kepano Street. Customers in the area may experience low pressure while the line is repaired.

2:45 p.m. 09-09-2025 KAPAʻA - Emergency water service shutdown on a portion of Haleilio Road in the vicinity of and including Kaulana Road, and Kihei Road, for 2 hours to repair a PRV.

11:10 a.m. 09-09-2025 KŌLOA - The Department of Water is conducting a test shutdown on Weliweli Road. Customers will experience intermittent water interruptions over the next hour.

1:30 p.m. (FINAL UPDATE) - Water service has been restored. -- 12:15 p.m. (UPDATE) - Water is turned off in the vicinity of Wailaau Road, Aloha Place and Ohuohu Street, for 4 hours. Emergency repair work is being performed on...

11:40 a.m. 09-08-2025 KAPA'A (WAILUA HOUSELOTS) – The Department of Water is resolving a pressure issue on Kaulana Road. Crews are currently flushing the water lines in the vicinity. Customers on Makani Lane and Kihei Road may also experience low...

8:00 a.m. 09-07-2025 KAPA'A (WAILUA HOMESTEADS) - Water service has been restored on Lokelani Road, Crossley Road, Polani Place, and Kiinani Place. There were two emergency repairs done on the mainline. Due to the leaks, please take caution to the...