Service Outages

12:55 p.m. 09-22-2025 KAPA'A (Wailua Homesteads) – Emergency water service shutdown on Lokomaikai Place, for 3-4 hours. Crews are repairing the mainline. Mahalo for your patience.

2:00 p.m. (UPDATE) - Repair work extended for an estimation of 1 hour. Repairs are still in progress. -- 12:20 p.m. 09-22-2025 LĀWAʻI - Emergency water service shutdown on Aka Road, for 1 hour. DOW Crews are making repairs to...

9:20 p.m. (UPDATE) - Water service has been restored. 7:50 p.m. 09-18-2025 KAPA'A - Water service has been turned off on a portion of Kawaihau Rd. from Kapahi Rd. to Kaehulua Rd., including Puka St. and Poloke St. for an...

1:30 p.m. 09-18-2025 KAPAʻA - Water service has been turned off on Puka Street and Poloke Street for approximately 2 hrs. DOW crews are repairing the mainline.

9:45 a.m. 09-17-2025 KAPAʻA (Wailua Houselots) - We have received reports of low water pressure in the vicinity of Kaulana Rd. Crews are assessing the issue.

4:00 p.m. - We have received reports of low water pressure on Haleilio Road (near the water tank), Kaulana Road, and Kihei Road. This issue is attributed to a recent emergency repair on a water line in the area, which...

2:55 p.m. 09-16-2025 LĀWAʻI - Emergency water service shutdown on Aka Road, for 2 hours. Crews are making repairs to the mainline.

1:40 p.m. 09-15-2025 KĪLAUEA - Emergency water service shutdown on Kalihiwai Valley Road, for 2 hours. Crews are making repairs to the mainline. Mahalo for your patience.

12:20 p.m. (UPDATE) - Water service is now restored. -- 11:05 a.m. 09-15-2025 LĀWAʻI - Emergency water service shutdown on a portion of Aka Road, from the intersection of Hailima Road to Kalua Moa Road, for ~1-2 hours. DOW crews...