Service Outages

12:25 p.m. 11-07-205 LĀWAʻI - Water service has been restored on a portion of Koloa Road, near Warehouse 3540. All affected customers were notified by DOW crews. Mahalo.

12 p.m. (UPDATE) - Water service has been restored.--11:15 a.m. 11-07-2025 KAPAʻA - A fire hydrant was struck on Lehua Street. Customers may experience low water pressure and an emergency water service shutdown while the hydrant is remounted and damages...

4:00 p.m. - An emergency water service shutdown is in place on a section of Opu Road, west of the reservoir, from the first intersection with Maikai Street, for approximately 2 hours. DOW crews are at the scene performing repairs...

10:45 a.m. - Water service shutdown for approximately 1 to 2 hours on Kaumualiʻi Highway in the vicinity of the Kauaʻi Bible Church and Upa Road. Four customers located along Kaumualiʻi Highway, directly across from the Kauaʻi Bible Church, will...

9:20 a.m. 11-04-2025 LĀWAʻI - Emergency water service shutdown on a portion of Iwipoo Road and a portion of Lehelehe Road. Please allow approximately 3 hours for DOW crews to repair a water line. Mahalo.

1:15 p.m. (UPDATE) - Water service has been restored. — 10:30 a.m. 10-27-2025 WAIMEA - Emergency water service shutdown on Oma Road, due to a water line being struck by an electric utility crew. Please allow approximately 3 hours for...

4:50 p.m. (UPDATE) - Water service has been restored. Mahalo.--3:50 p.m. 10-24-2025 POʻIPŪ - Emergency water service shutdown on a portion of Poʻipū Road, between Waikomo Road and the roundabout, due to a contractor line break. Please allow approximately 2...

4:50 p.m. (UPDATE) - Water service has been restored on Makeke Road. Please note a lateral that services the Waimea Neighborhood Center, is currently being upgraded. DOW crews have estimated approximately 1 to 2 hours to complete the upgrade. For...

11:15 a.m. (UPDATE) - Water service has been restored. -- 10:20 a.m. 10-22-2025 POʻIPŪ - Water service has been turned off on a portion of Hoone Road, between Hoowili Road and Kuai Road. A contractor struck a service lateral. Please...