7 p.m. UPDATE: DOW water service updates for Kauai

7 p.m. (UPDATE): A report has been received of a leak on Powerhouse Road. DOW crews were dispatched from Kilauea at 6 p.m. If it is determined that an emergency water service shutdown is necessary, customers can expect at least 3 hours for repairs to be completed

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4 p.m. to 6 p.m. (UPDATE) KILAUEA – DOW water buffalos providing potable (drinking) water will be refilled and topped off by 9 p.m. for the final refill of the night.  DOW crews will return by 10 a.m. on Friday, September 11 to refill the buffalos.  Reminder, Kilauea remains under a Boil Water Notice until further notice.  For information and updates, visit kauaiwater.org and select Service Outages.   

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2 p.m. to 4 p.m. (UPDATE):

• KAPAA (Wailua Homesteads) – Water service has been restored.

• KILAUEA – Emergency water service shutdown on the bottom portion of Kalihiwai Road along the bay, until approximately 4 p.m.

DOW crews are repairing a broken line.

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1 p.m. (UPDATE) 09-10-2026 – URGENT REMINDER: Water conservation in effect for Kauaʻi

LĪHUʻE – The Department of Kauai (DOW) reminds its customers of the island wide water conservation notice. Water pumps are running on powered generators. To avoid a total water service shutdown DOW urges its customers to limit water to essential needs only, including cooking, drinking, personal hygiene, laundry, and sanitation. Water conservation measures include turning off fixtures and equipment that automatically draw water, such as ice machines and irrigation systems.

This notice will remain active until the conservation notice is lifted.

Updates will be posted at www.kauaiwater.org.

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12 p.m. (UPDATE) WAINIHA-HAENA: Water service has been restored.  As a reminder, a Boil Water Notice is in effect until further noticed.  For more information, visit kauaiwater.org.

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11 a.m. (UPDATE) KILUAEA: Water service is now moving throughout the system in Kilauea Town.  Once Kilauea Town is restored, Greater Kilauea will begin to regenerate at the tap.  Customers are reminded of the Boil Water Notice was previously released – DO NOT DRINK THE WATER FROM THE TAP without boiling it first. Bring water from the tap to a rolling boil for a minimum of 1 minute.  As a reminder, regeneration can take up to 12 to 14 hours to reach all customers in the Kilauea Town area.  Please continue to conserve water to essential needs only, until further notice.

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10 a.m. (UPDATE) KILAUEA – Water buffalos, provided by DOW and the National Guard, continue to be staged at the Kilauea Neighborhood Center.  Periodically, water tankers have to leave the location to refill.  To report an empty water buffalo, please call 808-245-5400, option 1.

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9 a.m. (UPDATE) KILAUEA: Water levels continue to rise as the tanks refill.  Due to demand, water regeneration for this water system can take between 12 and 14 hours to reach all customers.  Please continue to conserve water to essential needs only until further notice. 

Earlier, a Boil Water Notice was issued – DO NOT DRINK WATER FROM THE TAP without boiling it first. Bring water to a rolling boil for a minimum of 1 minute before use. For more details, please view the Boil Water Notice at kauaiwater.org.

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8 a.m. (UPDATE): KILAUEA Water System – Powered generator refilling tanks. Boil Water Notice issued – DO NOT DRINK WATER FROM THE TAP WITHOUT BOILING IT FIRST. Bring water to a rolling boil for a minimum of 1 minute before use including drinking, brushing teeth and food preparation.