Service Outages

This may be caused by a leak on your property or you may have a pressure reducing valve installed on your house that has failed. Another cause may be a leak on the County’s water line, or a fault with...

After a service outage, water may appear brown due to the disturbance of pipeline sediments in the water main, that may have occurred during the pipeline repair work. Running the faucet or outside hose bib for five minutes will flush...

After a service outage, water may appear cloudy due to tiny air bubbles that are released after being trapped in the water pipes, much like air bubbles seen in a bottle of soda when you first open it. This water...

While DOW crews make every effort to restore water service as quickly and  as safely as possible, it is difficult to estimate when service will be restored due to unforeseen issues and necessary water system adjustments.

Hours of OperationMonday – Friday: 7:45 am – 4:30 pm To report the service issue during business hours: (808) 245-5444. After-hours, call Police dispatch: (808) 241-1711. They will contact our standby crew for further investigation.