Department of Water announces upcoming rate increases effective November 1, 2026

LĪHUʻE – On Thursday, September 24, 2026, the Board of Water Supply, County of Kauaՙi, formally adopted amendments to the following sections of Part 4 of the Rules and Regulations of the Department of Water (DOW), County of Kauaՙi, for Fixing Rates for the Furnishing of Water Service in the County of Kauaՙi:

Section I. General Use Rates – Section revised to increase Service Charge Rates, amend Use Charge Rates from a Rate Block to a Rate Tier with increased rates, and add automatic annual Consumer Price Index adjustment

Section III. Agricultural Rates – Section revised to increase Service Charge Rates, amend Use Charge Rates from a Rate Block to a Rate Tier with increased rates, and add automatic annual Consumer Price Index adjustments.

Section V. Private Fire Service Charges – Section revised to change wording to correspond with amended Use Charge.

The increase in service charge and use charge rates goes into effect on November 1, 2026. Customers can expect to begin seeing the updated rates on billing statements starting December 1, 2026.

DOW’s rates were last adjusted in 2014 and have not kept pace with the substantially rising costs of operating, maintaining, and replacing our water systems. These adjustments align with those of other water utilities and, along with the annual Consumer Price Index adjustments, will help the department keep up with the cost of services.

The Rules and Regulations of the Department of Water, County of Kauaՙi, can be found in their entirety at our website www.kauaiwater.org/about-the-board/.

For questions or concerns about your bill, please contact our Billing section at (808) 245-5442, or email billing@kauaiwater.org.

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