Planned Outages

KAPAʻA (Wailua Homesteads) – The Department of Water (DOW) announces a scheduled water service shutdown on a portion of Opaekaa Road, a portion of Puupilo Road, Puupilo Place, Pulama Road, Makana Road, a portion of Poo Road, and all branching...

UPDATE: The water service shutdown will be extended until 5 p.m. --- LĪHU‘E – The Department of Water (DOW) announces a scheduled water service shutdown on Wednesday, January 14, from 9 a.m. to 3 p.m., weather permitting, to allow Cushnie...

KŌLOA – The Department of Water (DOW) announces an overnight water service shutdown on a portion of Poʻipū Road, from 9 p.m. on Dec. 16 to 5 a.m. on Dec. 17, weather permitting. The affected area is Poʻipū Road, from...

12-12-2025 - (FINAL UPDATE) Overnight repair work on the mainline has been completed. Customers experiencing water service issues may call the DOW troubleshooting line at 808-245-5444. Mahalo.-- 6 p.m. 12-11-2025 KAPA'A (Wailua Houselots) - An emergency water service shutdown has...

7 p.m. (UPDATE) – Water service is being restored. Please allow 30 minutes for restoration. DOW crews are currently flushing the lines. Mahalo for your continued patience! -- 6:30 p.m. (UPDATE) - DOW crews are anticipating restoration in approximately 1...

10:44 a.m. (UPDATE) - Water service has been restored. Mahalo.--9:40 a.m. 10-23-2025 KĪLAUEA - Water service shutdown on a portion of Kīlauea Road. Affected customers have been notified.

2:20 p.m. 09-24-25 (UPDATE) - Water service has been restored. --LĀWAʻI — A water service shutdown has been scheduled on a portion of Kaumualiʻi Highway from Kuli Road to Wawae Road on Wednesday, Sept. 24, 2025, from 9 a.m. to...

Water service shutdown scheduled on a portion of Hauaala Road (valley side) in Kapaʻa on September 11, 2025 KAPAʻA – A water service shutdown has been scheduled on a portion of Hauaala Road (valley side) Makamaka Street and Keapana Road...

2:00 p.m. (UPDATE) - Water service has been restored. -- KALĀHEO – The Department of Water (DOW) announces a water service shutdown on Poʻohiwi Road, Mahiʻai Street, Keoki Place, Ohana ‘Āina Place, an upper portion of Puʻuwai Road (including branching...