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To report a water service outage or leak, call 808-245-5444, or 808-245-5400, option 1, between 6 a.m. and 4:30 p.m., during regular business hours. DOW offices remain CLOSED today. DOW crews continue to report to work.

In compliance with Governor Josh Green’s directive, due to the continuing impact of Hurricane Lowell, DOW offices will be closed on Tuesday, September 8. Operations crews will report to work. The main entrance gate will remain open from 6:00 a.m.…

LĪHUʻE – Effective immediately, the Department of Water (DOW) has issued a water conservation notice for the island of Kauaʻi due to Hurricane Lowell’s eastward shift.    Customers are advised to limit water use to essential needs only, including cooking, drinking, personal hygiene, laundry, and sanitation, to help avoid a full water…

*This notice will remain active until the conservation notice is lifted.PRINCEVILLE – Princeville Utilities Co., Inc. (PUCI) has issued a precautionary water conservation notice for all customers. The request also includes Department of Water (DOW) customers located on a portion…

LĪHUʻE – The Department of Water (DOW) reminds its customers to prepare for possible water service impacts during severe weather. Natural disasters, such as high winds, flooding, and fallen trees, can damage water infrastructure or disrupt power to water sources,…

1:45 p.m. All lanes are now reopened. Mahalo for your patience! -- KAPAʻA - The Department of Water (DOW) is announcing an emergency one-lane southbound merger taper on a portion of Kuhio Highway between Aleka Loop and Pouli Road due…

6:35 p.m. (FINAL UPDATE) - All lanes have reopened. Mahalo for your patience! -- 1:20 p.m. 08-31-2026 (UPDATE) - The one-lane road closure is expected to remain in effect until 7 p.m. -- KAPAʻA - The Department of Water (DOW)…

6:30 a.m. 09-03-2026 LĪHUʻĒ (UPDATE) – Water service was restored at 4 a.m. -- The Department of Water (DOW) announces an overnight water service shutdown on a portion of Umi Street on Wednesday, September 2 starting at 8 p.m. to Thursday,…